Terms of sale

Sending and delivery :

Delivery in mainland France and Europe. Shipping costs depend on the size and weight of the package. All shipments are made by colissimo post with tracking number. For international delivery or overseas France, please contact me directly by email: clotildepuy.contact@gmail.com

Packages are sent between 1 to 3 working days after the date of purchase.

Return and refund :

Returns are accepted only for products damaged during delivery.

Refunds are made only for lost products during delivery.

Special feature of the products :

Each product is unique and entirely made by Clotilde Puy in her Parisian workshop. These pieces of craftsmanship must be handled with care. No product is machine washable. For caring, please use the dry cleaning service.